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Process

How it works

Your shop approves a sourcing request, the product purchase is paid first, and Flux invoices its separate fee afterward. No subscription or upfront fee. Flux's per-order fee is invoiced only for confirmed orders.

Six steps

From account to confirmed order.

Each step is visible in your dashboard.

  1. Create your account

    Sign in with Google. There is no separate password to manage.

  2. Add shop shipping details

    Add the addresses where your shop receives product.

  3. Review and opt in

    Each listed release shows the product, below-market quote and separate Flux fee. Review the displayed cutoff in the dashboard. Random releases are TBA and close when we close them manually.

  4. We place orders

    We source sealed product at listed retailers. The product purchase comes first. Availability depends on each release and purchase limits; no quantity is guaranteed.

  5. Confirmation hold

    An order is confirmed after the retailer's confirmation and our cancellation review are complete. This is our confirmation rule, not a promise that your shop can cancel the order with the retailer.

  6. Flux's invoice follows the purchase

    No subscription or upfront fee. Flux's per-order fee is invoiced only for confirmed orders. Your invoice and billing options are shown in the dashboard.

Release types

How a release opens.

Scheduled
Announced release date, with opt-in status and cutoff displayed in the dashboard.
Random and UPC
TBA releases opened and closed manually; UPC releases identify product by code and may have an announced time or be TBA.
Common questions

Before your first release.

What happens if an order is canceled?

If the retailer cancels or the order does not go through, there is no Flux fee for it. An order is confirmed after the retailer's confirmation and our cancellation review are complete. Product cancellations and refunds follow the retailer's terms and applicable law.

When is an order confirmed?

An order is confirmed after the retailer's confirmation and our cancellation review are complete.

What does my shop pay, and to whom?

The shop's product purchase is paid first. Flux's separate per-order fee is invoiced afterward, based on accepted product fees and confirmed quantities. No subscription or upfront fee. Flux's per-order fee is invoiced only for confirmed orders.

What kinds of releases can my shop opt in to?

Scheduled releases have an announced date. Random releases are TBA, with opt-ins opened and closed manually. UPC releases identify a product by code and may have an announced time or be TBA.

When is the cutoff to opt in?

Check the displayed cutoff and status for the release in your dashboard. Random releases are opened and closed manually. Neither guarantees any quantity.

How to get started

  1. Take the 60-second allocation check

    Tell us which games and products you're short on at /start.

  2. Get a call from us

    During business hours (9 AM–5 PM PT, Monday–Friday) expect a call within 10 minutes. Outside those hours, we call at the start of our next business hours.

  3. Get your dashboard invite and request your first order

    After the call we send a dashboard invite so you can set up your shop and request your first order.

No subscription or upfront fee. Flux's per-order fee is invoiced only for confirmed orders. Invoices are due within 48 hours.

Next step

No subscription or upfront fee. Flux's per-order fee is invoiced only for confirmed orders.